Exchange policy The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refund policy We have a 3day return policy, which means you have 3 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. To start a return, you can contact us at irmin890@gmail.com or 8097149650 Damage and issues As we checked all the products thoroughly and then dispatch in case of any issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue Kindly make the opening video without cut and pause so that we can evaluate the things carefully